How to Fix Windows Keys or Buttons Not Working

Input devices such as keys on the keyboard are a major component of a PC. There are many reasons why Windows keys aren’t working or all the keys stop working at once.

The problem may be caused by a sticky key, a conflict with the keyboard software, a keyboard setting conflict, or a hardware problem. Before you go for a new keyboard, it is always a good idea to diagnose the issue.

Finding out what caused a keyboard problem can be a bit tricky. Here are a few tips for users who report ‘My Windows key does not work’. Before you can diagnose a hardware problem, you might need to conduct several checks.

If the problem persists after rebooting the PC, it is recommended that you start troubleshooting. The majority of problems on a Windows PC can be resolved by restarting the computer.

Why are Windows Keys Not Working?

When keys don’t work on Windows, there can be a number of reasons for it, such as:

Hardware Issues

In most cases, this happens because the keyboard isn’t working correctly or damaged, or if there is a physical issue, such as dirt, debris, or liquid spilled on the keys.

Operating System Issues

If you experience a problem with certain keys, it may be the result of an operating system bug or glitch.

System Settings

There are times when certain system settings, including Filter Keys or Sticky Keys, may stop the keys from working. If you are experiencing the problem of Windows keys not working, try checking the settings section.

Driver Issues

Keyboard keys may not work if they are outdated, corrupt, or otherwise incompatible with the keyboard driver. By installing Windows Updates and the latest drivers, you can resolve Windows keyboard not working issues. Windows users can either manually install the latest drivers or use driver update software that automatically updates them.

Software Issues

A third-party program or software can sometimes interfere with keyboard functionality. You may encounter problems with the Esc (Escape) Key when playing some games on Windows.

User Error

Some keys may not work if they are accidentally activated with a keyboard shortcut, or if the layout or language of the keyboard has been switched unintentionally.

Malware Infection

It is possible for malicious software to interfere with keyboard functionality in rare circumstances.

Checking the keyboard connections, updating drivers, and checking for malware and software issues are the best troubleshooting steps to diagnose the issue.

Top Checks to Perform

You can try these solutions if the Windows key on your keyboard does not work:

Restart Your Computer

It may be necessary to restart your computer in order to resolve this issue.

Check if the Key is Physically Stuck

A key can become stuck if it comes into contact with dirt or debris. Blow out any debris on the key with compressed air or use a clean cloth.

Try a Different Keyboard

In the event the problem persists, try using another keyboard to see whether it is the keyboard or your computer that is causing the problem.

Check for Windows Updates

There are times when Windows updates can fix the problem.

Update Your Keyboard Driver

Update Your Keyboard Driver

Then locate your keyboard in Device Manager, right-click on it, and select Update driver. If you have trouble installing the keyboard driver, try uninstalling it and reinstalling it.

Disable Gaming Mode

Disable Gaming Mode

Game Modes may interfere with the Windows key feature if they are turned on. You can toggle off the Game mode by going to the Settings and selecting Gaming on the left panel.

Turn OFF Filter Keys

Turn OFF Filter Keys

Keyboard filters may interfere with basic keyboard settings. To get it back to normal, go to Settings and toggle off Filter Keys. Go to the Settings window, click Accessibility in the left panel, and toggle OFF Filter Keys under Keyboard.

Restart File Explorer

Restart File Explorer

File Explorer can be restarted if there is a conflict between the Windows settings and your keyboard settings. For access to the Task Manager, press the Ctrl + Shift + Esc keys together. Click on the End Task button on the Windows Explorer/File Explorer program by right-clicking.

Further assistance may be needed from a computer technician or the manufacturer of your keyboard if none of the above solutions work.

Windows Inbuilt Diagnostic Tool

Your keyboard can be diagnosed and fixed with the built-in keyboard diagnostic tool in Windows. Click here for instructions on how to access and use the keyboard diagnostic tool:

  • Run can be accessed by pressing the Windows key + R.
  • Using the Windows command line, run “msdt.exe -id KeyboardDiagnostic” (without quotes).
Windows command line
  • Now that the Keyboard Diagnostic tool is open, click on it. Run the diagnostic test by following the instructions onscreen.
  • Several tests will be run, such as checking if the key is responsive and if it is stuck or stuck-on.
  • Any issues identified by the diagnostic tool will be suggested as potential solutions by the tool.
  • An analysis of the results will be provided by the tool once the test is complete.
  • Should the problems persist, it may be necessary to consult a computer technician or keyboard manufacturer.

Various versions of Windows may not support the keyboard diagnostic tool, and the tool may not detect all keyboard issues. You can also seek further assistance if you continue to have issues with your keyboard despite following these troubleshooting steps.

Final Words

The solution to the problem of Windows keys not working on your PC can be found in this article on how to diagnose and fix the problem. The purpose of this page is to provide you with a list of what might cause Windows keys to stop working, and what you can do to fix the problem. If you are looking for a new keyboard, make sure you do these checks first.

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